Heat Pump Repair in Ann Arbor, Michigan
Ann Arbor is about 16 minutes from our shop in Ypsilanti. Outdoor unit iced solid, house running on expensive backup heat, or no cooling in July? We repair air-source heat pumps year-round, every brand, at one flat rate.
Not every HVAC company in Washtenaw County is comfortable with heat pumps, and some will tell a Ann Arbor homeowner to replace a unit that needs a defrost sensor. Temprasure is not one of them. We repair air-source heat pumps throughout Ann Arbor, MI, we understand the balance point on a dual-fuel system and why it matters for your DTE Energy bill, and we show you what failed before quoting a flat-rate repair. The owner answers the phone, the truck is stocked with defrost boards, sensors and contactors, and Ann Arbor is about 16 minutes away from our shop.
Ann Arbor houses and what that means for heat pump repair
Ann Arbor gives us almost every housing type in one zip code. The Old West Side and Old Fourth Ward are full of 1880s–1920s frame houses with stone or rubble foundations, fieldstone basements that stay damp, and furnaces that replaced boilers or gravity units sometime in the 1960s or 70s. Many of those homes still have cast-iron radiators fed by a boiler, and a surprising number have both a boiler and a separate forced-air system added for cooling. Burns Park and Ann Arbor Hills houses are larger 1920s–50s builds with plaster walls, so getting a second return or a bigger supply trunk in is slow work. The ranches and split-levels of the west side were built with 80,000 to 100,000 BTU furnaces that are now oversized for insulated versions of the same house. Condos near Briarwood and Pittsfield Village often have furnaces in closets or attics with tight clearances. Student rentals near campus run the oldest equipment in the city, and landlords routinely call us for emergency service and new-purchase inspections.
Most heat pumps in Ann Arbor were installed as replacements for central air in the pre-war two-stories and 1950s–60s ranches, with university-era infill on every side around Pittsfield Village, paired with the existing gas furnace as a dual-fuel system. That setup is a good fit for a Washtenaw County winter, but it depends on a changeover that a lot of installers never set correctly. If the thermostat or outdoor sensor hands off to the furnace at 45 degrees, the heat pump barely runs and the DTE Energy rebate math never pays off. If it hands off at 15, the heat pump grinds through cold nights it cannot handle. On every dual-fuel repair in Ann Arbor, MI we check the balance point against the equipment's capacity and the current rates and set it where it belongs.
A no-heat call from 48103 gets priority in winter, and the drive from Ypsilanti to Ann Arbor is about 16 minutes. The houses here, from the pre-war two-stories and 1950s–60s ranches, with university-era infill on every side around Burns Park and Dicken to the newer builds near Water Hill, run almost entirely on DTE Energy, and the failures we see are the same ones we see everywhere in Southeast Michigan: dirty flame sensors, failed hot-surface ignitors, stuck pressure switches, cracked exchangers on furnaces that should have been retired. We diagnose with a combustion analyzer and a manometer, not a flashlight, and we show you the reading before we quote the repair.
Local details we plan around in Ann Arbor
- The city's two historic districts, the Old West Side and the Old Fourth Ward, regulate exterior changes, so condenser placement on a street-facing wall often needs Historic District Commission sign-off.
- Fieldstone foundations in the oldest neighborhoods sweat enough that furnace cabinets and water heater bases corrode early unless they sit on blocks or a pad.
- A lot of pre-1950 houses have been converted to duplexes or student rentals, which means two systems crammed into one basement and undersized gas lines serving both.
- The Huron River cuts a deep valley through the north side of Ann Arbor, and the Northside, Lower Town and Gallup Park neighborhoods feel it as morning fog, heavier dew and basements that sweat in July. The downtown core holds heat with all its brick and pavement, so attics and upper floors there run several degrees hotter than the leafy blocks of Burns Park and the Old West Side, where mature oaks and maples shade roofs and cut peak cooling loads noticeably.
What Ann Arbor homeowners call about
Loud whoosh or hiss every few minutes
A brief whoosh at defrost is normal. Constant hissing or a loud whoosh every couple of minutes means the reversing valve is cycling or leaking internally.
Electric bill doubled in winter
The heat pump has quietly handed off to the backup strips. A failed defrost board, a bad outdoor sensor or a refrigerant problem is usually behind it.
Short cycling or loud startup
A compressor that stutters at startup or a unit that runs two minutes and stops has a capacitor, contactor, pressure switch or charge problem that gets worse quickly.

Covered on a Ann Arbor visit
- Reversing valve and solenoid diagnosis and replacement
- Charge verification by seasonal superheat and subcooling
- Dual-fuel balance point and changeover correction
- Electric backup heat strip, sequencer and limit repair
- Low-voltage wiring and control repair
- Compressor hard-start kits and compressor replacement
How a heat pump repair call works
Describe what it's doing
Ice, cold air, high bills, no cooling. We will tell you whether to switch to Emergency Heat or shut it off, and give you a real arrival window.
Flat-rate quote before any work
We show you the failed component and quote one number. Same rate at night and on weekends.
Repair from the truck
Defrost boards, outdoor sensors, contactors, capacitors, fan motors and refrigerant ride with us. Reversing valves and compressors are ordered for your specific unit.
Reviews from nearby homeowners
★★★★★Al & Co. came out and took very good care of me and my family. He showed up within an hour of me making contact and was able to diagnose and take care of the problem quickly and for reasonable pricing.
Heat Pump Repair questions from Ann Arbor
How fast can you repair a heat pump in Ann Arbor?
Ann Arbor is about 16 minutes from our shop. Most calls are seen the same day, and in winter we prioritize homes where the backup heat is not keeping up or where someone is at risk from the cold.
Why did my winter electric bill in Ann Arbor double?
The heat pump most likely handed off to the electric strips because of a defrost failure, low refrigerant or a misconfigured outdoor sensor. We find the cause, fix it, and verify the strips only run when they should.
Is there an extra charge for heat pump repair in Ann Arbor at night or on weekends?
No. The dispatch fee and the flat-rate repair price are the same at any hour, any day, for every Ann Arbor address.
What heat pump problems are most common in Ann Arbor?
Failed defrost boards and sensors in winter, units buried in snow or frozen to the pad, stuck reversing valves, and in summer the same capacitors, contactors and fan motors that fail on any air conditioner. Dual-fuel systems in the pre-war two-stories and 1950s–60s ranches, with university-era infill on every side often have the changeover set wrong.
Can you repair the heat pump brands sold in Ann Arbor?
All of them. Carrier, Bryant, Lennox, Trane, Goodman, Amana, Rheem, Ruud, York, Bosch, Daikin and the builder-grade units installed across Washtenaw County. The failing components are largely universal.
Serving every part of Ann Arbor
A heat pump that works but is staged wrong is costing you money every day the furnace or the strips run when they should not. Have Temprasure check the balance point, the outdoor sensor and the defrost cycle on your 48103 system, and fix whatever has drifted since it was installed. Same flat rate nights and weekends, the dispatch fee credited toward any repair, and a written report of what we found. Call today.
Neighborhoods and areas we run to regularly: Northside and Lower Town, Old Fourth Ward, Kerrytown, Pittsfield Village, Old West Side, Georgetown, and the rest of Ann Arbor.
More in Ann Arbor
Heat Pump Repair nearby
Heat Pump Repair in Ann Arbor, quoted before we start
Call or text (313) 701-9471. Ann Arbor is a 16-minute run for us and we are open around the clock.