Heat Pump Maintenance in Ypsilanti and Southeast Michigan
A heat pump runs twelve months a year, so it needs two tune-ups: one before heating season to verify defrost and backup, one before cooling season to clean coils and check the charge.
A furnace rests all summer and an air conditioner rests all winter. A heat pump does neither. It is the only piece of HVAC equipment in a Southeast Michigan house that runs through the humid stretch of July, the shoulder seasons, and the polar vortex nights of January, reversing itself dozens of times a day in winter to shed frost. That workload is why heat pumps need maintenance twice a year, and why skipping it costs more than it does on a furnace: a heat pump that drifts out of spec does not usually stop, it quietly hands the house to electric strip heat or the gas furnace, and the first symptom is a DTE bill that doubled two months ago.
Temprasure's fall heat pump tune-up is built around the winter failure points. We test the defrost control board and the defrost sensor, and we watch an actual defrost cycle initiate and terminate. We verify the reversing valve shifts cleanly in both directions. We check the charge against the manufacturer's heating-mode chart, which is different from the cooling chart and which a lot of technicians skip. We test the electric backup strips and their sequencer, or on a dual-fuel system we confirm the furnace is healthy and the balance point on the thermostat is set where the equipment's capacity curve and current rates say it should be. We check the outdoor unit's clearance, its riser stand and its drainage so defrost water will not freeze it to the pad in February.
The spring visit is closer to an air conditioner tune-up with a few additions. The outdoor coil gets washed from the inside out, because a heat pump coil that spent all winter cycling through frost and thaw collects more debris than an AC coil does. The run capacitor is tested against its rating, the contactor is inspected, amp draws are recorded on the compressor and fan, the condensate drain is flushed and the float switch is tested, and the charge is verified by superheat and subcooling in cooling mode. We also check that the thermostat is switching modes correctly, since a dual-fuel thermostat that is still trying to stage the furnace in May wastes gas.
Both visits are instrument-based and both end with a written report of the readings, what is healthy, what is marginal, and a flat-rate price for anything we recommend. We do not replace parts that are in spec. We do tell you honestly when a 14-year-old builder-grade heat pump has a weakening compressor and a reversing valve that is getting slow, so that a replacement with a cold-climate unit and DTE rebates can happen on your timeline. Our service agreement covers both heat pump visits, adds priority scheduling when something fails, and discounts repairs, and most heat pump owners find it the simplest way to keep up.
Signs it is time to call
It has been more than six months
Heat pumps run year-round and the manufacturers specify two visits a year. A heat pump that has gone a full year without service is overdue in both seasons.
Winter electric bills crept up
The most reliable sign that the heat pump is leaning on backup heat more than it should. A tune-up finds the defrost, sensor or charge issue behind it.
Longer or more frequent defrost cycles
Steam and a brief cool blast every 30 to 90 minutes is normal in cold weather. Defrost every ten minutes or a cycle that runs a long time means a sensor or board is drifting.
Outdoor unit sitting in ice
Defrost water freezing under the unit and building up over the winter restricts airflow and stresses the fan. A fall visit checks clearance, drainage and the riser stand.
Furnace running on mild days on a dual-fuel system
If the furnace is carrying the house at 40 degrees, the balance point or outdoor sensor is wrong. That is a configuration check we make every fall.
Weak cooling and a dirty outdoor coil
A coil that cycled through frost all winter is packed with debris by spring. Cleaning it before cooling season restores capacity and protects the compressor.
You are not sure what is normal
New heat pump owners often cannot tell a failing system from a working one. A tune-up explains what the equipment is doing and gives you a baseline.
How the visit goes
Fall and spring scheduling
We book the heating-season visit in September or October and the cooling-season visit in April or May. Service-agreement members get first pick of dates and a text when we are on the way.
Fall: defrost, reversing valve and backup
Defrost board and sensor tested, a defrost cycle observed start to finish, reversing valve verified in both modes, heating-mode charge checked, backup strips or furnace and balance point confirmed, outdoor clearance and drainage checked.
Spring: coils, electrical and cooling charge
Outdoor coil washed from inside out, capacitor and contactor tested, amp draws recorded, indoor coil inspected, condensate drain flushed and float switch tested, cooling-mode superheat and subcooling verified.
Both visits: airflow and controls
Filter and blower checked, static pressure and temperature split recorded, thermostat mode switching and staging verified, low-voltage wiring inspected for rodent and weather damage.
Report and recommendations
The readings in writing, what is in spec and what is drifting, and flat-rate prices on anything we recommend. No parts replaced that do not need it.
What this covers
- Defrost control board and defrost sensor testing with an observed defrost cycle
- Reversing valve operation verified in heating and cooling
- Refrigerant charge verified against the correct seasonal chart
- Outdoor coil cleaning, washed from the inside out
- Run capacitor tested against nameplate rating
- Contactor inspection and compressor and fan amp draws
- Electric backup strip and sequencer testing on standalone systems
- Furnace health check and balance point verification on dual-fuel systems
- Outdoor temperature sensor and thermostat staging check
- Outdoor unit clearance, riser stand and defrost drainage inspection
- Indoor coil inspection and condensate drain flush with float switch test
- Filter, blower and static pressure check
- Low-voltage wiring and disconnect inspection
- Written report with readings and honest recommendations
How pricing works
A single heat pump tune-up, fall or spring, is one flat rate for the full seasonal visit, with no dispatch fee on scheduled maintenance and no surcharge for a weekend date. Any component that should be replaced is quoted separately as a flat rate and only replaced with your approval.
Because a heat pump needs both visits, the service agreement is the better value for nearly every heat pump owner. It covers the fall and spring tune-ups at a combined price, gives you priority scheduling when the unit ices over in January or quits in July, and discounts repairs. For dual-fuel systems it also covers the furnace side of the fall visit, so the whole system is maintained under one plan.
From the people we have helped
★★★★★Temprasure is one of the best-managed companies I've ever come into contact with. Not only did Al do a great job but he did so in a timely manner. He worked as if it was his home in need. I would recommend him to anyone who has heating and cooling needs.
★★★★★Al & Co. came out and took very good care of me and my family. He showed up within an hour of me making contact and was able to diagnose and take care of the problem quickly and for reasonable pricing.
★★★★★Al is very polite and professional. Is willing to answer any questions you may have. I would recommend Temprasure to 10/10 people looking for HVAC work.
Questions we hear most
How often should a heat pump be serviced?
Twice a year: once in fall before heating season to verify defrost, the reversing valve and backup heat, and once in spring before cooling season to clean the coil and check the charge in cooling mode. It runs year-round, so it needs both.
What's different about maintaining a heat pump versus an air conditioner?
The defrost system, the reversing valve, the backup heat and the heating-mode charge check, none of which exist on an air conditioner. A technician who treats a heat pump like an AC and only visits in spring misses the components that fail in winter.
Is it normal for my heat pump to steam in winter?
Yes. During a defrost cycle the unit briefly runs in cooling mode to melt frost off the outdoor coil, which produces steam outside and a few minutes of cooler air inside. What is not normal is defrost every few minutes, a cycle that never ends, or ice that never clears.
Why does my winter electric bill matter for maintenance?
A heat pump rarely fails outright; it drifts and hands the house to the backup heat, which costs several times as much to run. A rising winter bill is often the only symptom, and the fall tune-up catches the defrost, sensor or charge issue before the bill does.
Do you check the furnace on a dual-fuel system?
Yes, on the fall visit. We confirm the furnace is healthy, verify the thermostat's balance point so the system switches to gas at the right outdoor temperature, and make sure the two are staging together rather than fighting each other.
What's the most common problem you find on heat pump tune-ups?
Defrost sensors that have drifted, followed by misconfigured balance points on dual-fuel systems, outdoor units frozen to the pad from their own defrost water, and weak run capacitors. All are inexpensive to correct during maintenance.
Does maintenance keep the warranty valid?
Most manufacturers require documented annual maintenance to honor the parts warranty, and compressor and reversing valve claims in particular get scrutinized. Our written report with readings is that documentation.
Can I do anything myself between visits?
Keep the filter fresh, keep snow and ice cleared from around the outdoor unit without hitting the coil, keep leaves and grass clippings away in summer, and watch the electric bill. If the unit is ever encased in ice, switch to Emergency Heat and call.
Is a maintenance plan worth it for a heat pump?
More than for any other equipment, because it needs two visits a year and because failures in winter are expensive and quiet. The service agreement bundles both visits, prioritizes you when something breaks, and discounts repairs.
Heat Pump Maintenance near you
Local pages for each community we serve, with the housing and equipment details that matter there.
- Heat Pump Maintenance in Ypsilanti
- Heat Pump Maintenance in Ypsilanti Township
- Heat Pump Maintenance in Ann Arbor
- Heat Pump Maintenance in Pittsfield Township
- Heat Pump Maintenance in Superior Township
- Heat Pump Maintenance in Saline
- Heat Pump Maintenance in Dexter
- Heat Pump Maintenance in Chelsea
- Heat Pump Maintenance in Milan
- Heat Pump Maintenance in Scio Township
- Heat Pump Maintenance in Ann Arbor Township
- Heat Pump Maintenance in Lodi Township
- Heat Pump Maintenance in York Township
- Heat Pump Maintenance in Augusta Township
- Heat Pump Maintenance in Whittaker
- Heat Pump Maintenance in Willis
- Heat Pump Maintenance in Salem Township
- Heat Pump Maintenance in Whitmore Lake
- Heat Pump Maintenance in Canton
- Heat Pump Maintenance in Belleville
- Heat Pump Maintenance in Van Buren Township
- Heat Pump Maintenance in Sumpter Township
- Heat Pump Maintenance in Romulus
- Heat Pump Maintenance in Westland
- Heat Pump Maintenance in Wayne
- Heat Pump Maintenance in Inkster
- Heat Pump Maintenance in Garden City
- Heat Pump Maintenance in Plymouth
- Heat Pump Maintenance in Plymouth Township
- Heat Pump Maintenance in Northville
- Heat Pump Maintenance in Livonia
- Heat Pump Maintenance in New Boston
- Heat Pump Maintenance in Dundee
- Heat Pump Maintenance in South Lyon
Related services
- Heat Pump Repair
- Service Agreements
- Heat Pump Installation & Replacement
- HVAC Maintenance
- Furnace Maintenance & Tune-Ups
Read before you call
- Cold-Climate Heat Pumps in Southeast Michigan: What the Ratings Mean at 5°F
- AC Tune-Up Checklist: Every Step of a Proper Spring Service
- Furnace Tune-Up Checklist: What a Real Inspection Covers
- How to Lower Your Heating Bill in a Michigan Winter
- How Often Should You Change Your Furnace Filter in Michigan?
Heat Pump Maintenance, done right the first visit
Call or text (313) 701-9471 and tell us what the system is doing. We'll give you a real arrival window and a flat-rate quote before any work starts.